Discount Mugs is the leading promotional products supplier in Miami. A source of new ideas and inspiration on all things personalized promo products, we listen to your comments and suggestions to stay on top of trends and deliver only the highest quality at the lowest prices. We believe that nurturing our relationship with you has been crucial to growing our already successful business, and today we continue to cultivate an environment of friendly and qualified professionals. No doubt, a recommendation to family and friends is the highest from in which you can show your support and appreciation.
Excellent quality, as shown in photos and described in text. I will use these bags as a welcome gift for a retreat. Perfect with logo on the outside pocket.
We like them, and they work pretty good too! We ordered the blue lenses, groovy with the black frames
Everything was off great quality, the designs were adhered nicely.
every nice glasses quick turn around
The cup was as advertised, is good quality and would purchase again. Anna in sales was great to work with.
well made...i like it.
Happy with the delivered order
discountmugs are the best. I have ordered several items and all has been the best quality. The customer service is beyond fabulous also.
Lightweight boot. Nice size. Fun
very well made. got these for company wide gifts for the employees. Fun to spin
Bought these for my resturant. Great table piece. Thanks!
The order arrived early which was great however the writing on the bottle was small. Wish writing was bigger.
love all the items I've ordered from here.
The quality is great for a fun gift item. Our customers loved them.
Our mugs came out absolutely beautiful! The Team here is over the moon about the quality of these mugs. The fact that they're stackable makes it all the more better!
Some Bottles leaked due to lids not screwing on correctly.
Absolutely PERFECT!!
Exactly as described. Great little product!
Everyone at my restaurant is loving these
Although we didn't get a proof emailed to us, we are happy with the look of the product and the speed in which it was delivered. It came with a VERY DISTINCT earthy odor.
Loved that the bulk of the order came early. A little bummed that a proof was not sent before as requested but... the final product was AWESOME. Will be using them again.
This are just as good as the ones for $15.00 on Amazon. Thank you!
We love our new coffee cups! We ordered the black with a white logo and they look really sharp!
Fast shipping and exactly as described!
This company is so easy to work with! I was in a hurry and needed narrow koozies. I simply called them and they led me to them, helped me with the artwork, and got them to me in record time!
Excellent quality.
Great quality and bleeds all the way to the edge like I'd hoped!
Turned out great and shipping was pretty quick! Thank you!
The wristband is too wide. I wish it would be narrower. The material, the imprint area as the information is perfect.
The green color is emerald and lovely. The laser engraving details are amazing. Definitely happy with my purchase.
Eva was great, and helped me develop the perfect design for our towel. Her assistance was invaluable!
Glad we ordered this pen. It is going to make a nice gift. Quality is nice and the service was polite, professional and met our needs in regards to timing. We would order from Discount Mugs again.
We were very pleased with our magnets. We were especially impressed with the delivery time - less than one week!
The product was wonderful and the turnaround time was fast. Christian Carpacio, our sales rep, was helpful as usual. I highly recommend.
Very cute belt bag! Satin-y type material, imprint looks great!
Great weighted pen. Designed perfectly.
The balls are great, a couple of the logos are right on the seam, but I would say 95% (350 ordered) are perfect!
They came early for me. They were printed real nicely.
A++, as promised, excellent quality, ease of use online store, packaging and fast shipping.
Logo on beach ball was printed perfectly. So cute for our Grand Opening!
Product was as described, engraving was excellent. issue with delivery time which was very frustrating,as these were Christmas Gifts. They refunded express shipping, did a good job of communicating.
These cups seem like great quality and we love the pearlescent effect. Make sure you check your final proof, it auto prints after 24 hours which I didn't realize. The ink was supposed to be dark green
Our employees were very appreciative of the quality and beauty of our travel mugs. They were very happy to receive them. Thank you for helping us to meet our timeline so we could give these as gifts.
This product turned out better than I imagined. Thank you DiscountMugs!
Good quality lunch bag and great logo definition(Full color)!
Great shaker bottle and all of the alums in my fraternity loved it! I especially love how it is metal, I’ve never seen a metal shaker bottle before. The fact that it is double insulated is really cool so it’s a nice touch being able to use it with hot or cold drinks. The printing was very crisp and it hasn’t chipped in the three times I’ve washed it so far. Note, that the included instructions do say not to use a dishwasher. I worked with Kent on this order and he was so helpful throughout the entire process and even found us a better coupon to use!
The pens are elegant. We will be proud to offer them as gifts at an upcoming event. Your staff was a tremendous help with the design and you all got the pens produced and shipped in record time!
Just what we were looking for. Ordering was easy and delivery was as promised.
Your staff is incredible. The customer service crew answered all my questions and/ or concerns when I placed my order. The production staff did a perfect job with my order. And it got here on time.
They are very cute. A little cheesy in how they are put together as we had to glue on all the heads as they fall off easily. However for the Price Point, you couldn’t beat it. The pen writes satisfactory which is important. Haven’t had them Long enough to see how long the ink last.
ordered these for the company and they are perfect! Great give away item!
The image on our sample looked bigger than what it actually was when we received it. Not terrible, but seems like it could have been bigger.
Wrong color showed up. Blue arrived I ordered Black. What happens now?
These journals are amazing! I had our company logo debossed on them and they are perfect! Great quality!
These are good solid cases. I needed them quick and Discount Mugs was the only place that would work with my timeline. It felt like they just tried harder.
Towels were better than expected. They are soft, vibrant and the printing is perfect. So excited to gift these to our employees for our 50th Anniversary Cruise.
Very nicely done. Much appreciated. However, repeat orders should be a little less expensive. You\'ve already got the pattern/screen set and made full profit on initial order.\n\nThank you.
Large cup. Keeps drink cold all night! Looks great!
came quickly and well made
qateam test - 1 jpg square, 1 png landscape, 1 heic portrait
Mugs are beautiful and team loved them! Order arrived way ahead of schedule too!
Great product and quality of print was great. We received these quickly and could not be happier.
turned out great and they were so helpful in getting them to us in a hurry!
These lights are just amazing! Very very bright and the extra settings come in very handy. The other favorite feature is that they are rechargeable. We can never seem to keep new batteries in ours
great service
We received them very quickly and I finally had the chance to check each box and found 2 of them broken. I also noticed that the logo was somewhat crooked on some of the mason jars.
Super fast shipping and they came out really good I am glad we made the decision to get these.
I was a little nervous ordering 150 of these cooling bandanas for a special reunion I have every year. I couldn't be happier with the product quality and print job. Everyone I have shown has loved em!
Anna was the most helpful customer service rep. She was so diligent and answered all of the questions we had. I loved ordering from DiscountMugs. Super helpful!
Ordering from Discount Mugs is a breeze. Their product selection is great and the design options are SUPER user friendly. And if you have any questions or need help, their customer care is very attentive and responsive. The other thing I want to mention is their care in packaging their products is excellent.
Ram was great, and answered all my questions directly and to the point. Got a bit of a mess cleared up quickly and with no fuss. Thank you Ram!
We have used Discount Mugs multiple times. Love the chat feature as it is quick and easy to use. I was able to complete a reorder in no time at all. Thanks Discount Mugs!
Thanks for the quick and great help and suggestions for other options that were in my budget!
We ordered a batch of coffee mugs for our company gathering and their support team was super helpful in making some changes to our order and helping us to get the mugs delivered in time for our event. Sensational customer service!
Second order - process is a breeze. Customer service reps are knowledgeable and very easy to work with. We're very small so our orders are too but they don't seem to mind. We'll be back!
This is the 4th time I have used Discount Mugs and my experience continues to absolutely AMAZING! Aarol was the perfect Account Specialist! He knew what I was trying to accomplish after struggling to get my items to save in the Cart and finding better items that had the look I was going for. He stayed on the phone with me and completed my order quickly and made all of the changes possible willingly and patiently! My experience is the reason I keep coming back to Discount for my personalized totes and water bottles!
The staff was very helpful in finding exactly what we needed. And, pleasant to talk with!
The live chat was extremely responsive and helpful. Great experience. Will order again.
Aarol Account Specialist was very responsive and provided excellent customer service, all my questions were answered and my order was placed within minutes! Thank you discount mugs!
The assistance given to me for an emergency rush order was fantastic. They were able to accommodate me and were extremely pleasant to interact with through Chat and on the phone.
I needed to upload a tax-exempt form for our order, Kent assisted with my question via chat promptly and made placing our order smooth and easy. Thank you!
I had a great experience using the chat feature
I have used discount mugs two years in a row for employee appreciation gifts. I appreciate the quick turnaround time and quality products. Thanks!
The response time was absolutely amazing. They had my proof ready for me in mins and the process was simple. Highly recommended
This was my first time placing an order with Discount Mugs. An extremely helpful customer service rep was right there via virtual chat. All of my questions were answered and I had an artwork proof very quickly so I could make a decision. Very impressive customer service!!
Aarol helped us out and made the purchase process super easy and helped put everything together with the products we wanted and our logo and even put it all together in a cart for us where we could just purchase it. Super nice, great experience. Will order again in the future.
I have used discount mugs for many of my marketing needs and I am ALWAYS impressed by their customer service, fast turn around and ease of ordering! I like to use the CHAT and all the people are SO helpful and make the process smooth! Thank you for your fantastic products and most importantly your wonderful customer service support! I am always super satisfied!
Pauline helped me online and was the best online rep that I have ever worked with. She helped me with my tax exempt form and even suggested two different mock-ups from the one I designed. I'm so glad, because hers were so much better! I would order again just to work with Pauline!
Kent was very helpful and quick to get my order placed! Great job!
After our first order our rep, Robert, kept lines of communication open. Once I was ready for my next marketing items, I didn't hesitate to reach back our to Robert. He once again treated us like his #1 customer. Great customer service!
From step one of being a nonprofit, Aarol saved me hours of time designing and arranging, Really appreciate the customer service.
Everything went extremely well with my order. I chatted with Kent and he helped me with my ordering, which went smooth.
Outstanding customer service in which Aarol saved the day for me, I was busy cleaning up for the storm down here in South Texas and forgot to call my representative who handles my account back to place my order. Aarol stepped up to the plate and took good care of me and saved me a lot of time and I also got the discount I was promised. Thank you all and keep up the good work, I thank you, and "Lasting Impressions Monuments, LLC" does as well.
easy to work with. Very helpful staff
Great prices, but also EXCELLENT customer service.
Always helpful, quick response, products not cheap, art work good quality, and arrives in a timely manner. Customer service is excellent.
This was a last minute order, so I was on a time crunch, but the customer service rep that I chatted was was polite, patient, and very helpful. I love how there were so many artwork options already available for me to choose from, which made it that much easier to make this rushed order possible.
Thanks Aarol! for quickly answering my online order!
Reached company online. Only contact I saw was a response form which I completed. But, there was no order number, payment, etc. Starting with a chat, I got an efficient account rep, Madonna Reyes, who did a great job fulfilling my order. They already had a design I made on their site and attached to the response form which Madonna found and expedited. Great company!
Discount Mugs supplies us with the BEST luggage tags we have ever used. They are sturdy and of high quality, and ship fast. Their team is dedicated to attentive customer service, and they are easy to work with. I can recommend this company without hesitation.
I am hesitant about using chat boxes for assistance but the rep working with us (Lanie) was wonderful, responsive, knew all the answers to our questions, and greatly facilitated getting our difficult order placed. We also found the prices to be very competitive with other printing companies. Thanks for a smooth transaction!
Use the chat system, placed a complicated order within 4 minutes, perfect. Thanks!
I'm just sooo happy to have come across this site. The live chat helped me so much. Aarol changed the color of my text so it stood our more and was so helpful to this "older" gal. We'll be back for more items later I'm sure.
This was my first time using discount mugs. The customer service and help I received with my order made this so much easier, Juan was not only helpful but patient. Thanks!
Alvin was super nice, and very helpful. He walked me through the process and stayed with me until payment completed. Great to work with!
Ordering from Discount Mugs was super quick and easy! Lanie walked me through the process and was happy to answer any questions I had. Will definitely be ordering from them again!
Everything was great! Thanks for the help!
Lanie was extremely helpful in assisting in processing our order. It is nice to be assisted immediately by a live customer service representative as opposed to having to go through virtual AI assistance like some other companies. Thank you!